Satisfied ABS customers share their experiences

“One of the things I’ve always appreciated about American Bolt & Screw is the honesty and integrity of the company as a whole. I trust them to the point where the reps fill out their own purchase orders when they do cycle counts.

“ABS quality is also outstanding. Out of every million pieces that we buy, there might be a hundred that we send back or can’t use. That’s the level of quality that I see day in and day out. We never have to worry that we have screw heads snapping off.

“ABS pricing has always been right at the competition or better. But then, it’s not a price-driven thing with me—it’s all about the quality. I would pay more for a bolt or a screw right now and be assured good quality than worry about the price.

“What’s more, ABS service is superior. The stocking program they do for specialty parts is second to none.

“I recommend ABS to other manufacturers whenever I get the chance. We are extremely happy with them.”

Myron Miller
Purchasing manager
Kibbi LLC/Renegade
Bristol, Indiana

“We have a very successful relationship with American Bolt & Screw, but it’s not because of price—it’s because they offer exceptional quality, service, convenience and value.

“I’m a firm believer in ‘You get what you pay for.’ ABS doesn’t offer the lowest prices and we don’t expect them to. We don’t choose suppliers based solely on price, because you run the risk of compromising quality and manufacturing efficiency.

“Quite simply, we can’t afford to go with the cheapest suppliers. We consider ABS an invaluable partner in helping us manufacture doors of the highest quality for our customers.”

Scott Lehman
Purchasing agent
TLC
Quitman, Georgia

“American Bolt & Screw does a great job. We’re very happy with them and we have a solid working relationship. We find their pricing to be very much in line, but even more importantly they provide us extraordinary service and value.

“I’d rate them a 9 on a 10-point scale.”

Fred Renfroe, Jr.
King's Custom Builders
Ellaville, Georgia

“Price is important, but quality is more important. And our relationship with American Bolt & Screw starts with quality. We would be putting our manufacturing facility at risk by using parts that are not up to standard. ABS has a QC department that assures us the best quality for our applications.

“ABS pricing is very cost-competitive. In addition, they provide excellent lead times and they’re very prompt in faxing back confirmations. In that way, they help us manage our inventory.

“In the past I had three or four different screw suppliers and now I rely almost exclusively on American Bolt.”

Mike Marcum
Purchasing agent
Solar Industries
Tucson, Arizona

“One outstanding attribute of American Bolt & Screw is their devotion to quality. And you can see that at their quality control laboratory at ABS headquarters. We don’t know anyone else in the fastener industry that has this rigid testing.”

Charlie Reick
Director of Materials
Fleetwood Industries
Riverside, California

“American Bolt & Screw gives us really good service and quality. Their turnaround time is excellent and they take care of what we need. They do a really good job of reviewing our stock and making sure we have the parts we need.”

Jose Gomez
Purchasing Agent
Douglas Furniture
Tijuana, Mexico

“American Bolt & Screw does a great job. They’re problem solvers and look after you. The people at ABS make sure we have the quantities we need and if we get in a bind they’ll make a special trip to deliver parts.”

Johnny Wall
Owner and general manager
Greenfield Metal Products
Ellaville, Georgia

“American Bolt & Screw took initiative from day one. They did a full inventory, located items we weren’t using, and eliminated things I didn’t need. They are constantly going out of their way for us.

“From the lady who answers the phone to their outside salesmen to the managers inside, I’d rate them all number one.”

Tommy McCool
Purchasing manager
Modtech
Glen Rose, Texas

“When I need them to chase down parts, they do. The few times I’ve had a problem, they’ve addressed it in a timely manner. They offer excellent quality at a fair price. I wouldn’t hesitate to recommend American Bolt & Screw.”

Jimmy Davis
General manager
Wells Cargo
Waco, Texas

“In our competitive industry, quality is more important than price. And with American Bolt & Screw, we’ve never had a quality issue with their screws.

“It’s a plus, of course, that ABS prices are extremely competitive. Then when you add their excellent service into the mix, they’re untouchable.

“Since early 2005, they’ve provided vendor-managed inventory. From the time we’ve handed it over to them, we haven’t had to worry about fasteners since.

“If we run low on anything all we have to do is call them, and just to make sure we’re safe, they’ll overnight the fasteners at their expense.

“Like I said before, nobody can touch their service.”

Robert Rivers
Purchasing agent
Republic Industries
Marshall, Texas

“What impresses me most about American Bolt & Screw is that they genuinely care.

“I have great rapport with the support people at ABS. They’re really easy to work with and they jump through hoops for me on short notice. I like the fact that they regularly check my inventory and I’ve never had to worry about
quality.

“I would definitely recommend ABS to other manufacturers.”

Jackie Strayer
Purchasing manager
Zieman Manufacturing
Phoenix, Arizona

“Pricing is important—and ABS prices are highly competitive—but overall value is the key.

“ABS gives us excellent value. I can't say enough about their quality and service. They're outstanding. When I have a request they respond instantly. And they’ve gone above and beyond what we’ve expected many, many times.

“I consider ABS to be more of a partner than a vendor. Our relationship with them goes back more than 10 years and they’ve always been great to work with.”

Sharon Geiss
Purchasing Agent
Northwest Door
Tacoma, Washington

“Changes in Federal housing code required us to purchase a new material in a short period of time, and American Bolt & Screw handled that spectacularly. They've always gotten us what we've needed, when we've needed it, and on very short notice.

“ABS has been one of the most consistent vendors we've had—and they've been that way since I started working with them 12 years ago. The local guys who service our plant do a fantastic job. Fleetwood Home’s relationship with ABS goes back to 1980.

“It goes without saying that their service is top-notch. Their quality is outstanding, too. That's why we're willing to pay a little more—so we can get the best. I sleep a lot better at night knowing I can count on them.

“ABS is a true partner and they're an integral part of our business. They genuinely care about the end result—helping us manufacture quality, affordable homes.”

Doug Rogers
Purchasing Manager
Fleetwood Homes
Woodburn, Oregon